CONTACT US
Most answers are just below. If you still need us, our Customer Service team is happy to help by email or phone.
Common Questions
How do I cancel or change my order after I hit purchase?
If you just placed the order, there is a 1 hour window when you can cancel it yourself in your account. Sign in, click the "Welcome" greeting with your name at the top of any page, then select My Order History. The cancel button will be just below the order summary if it's still possible to cancel. You can then place a new order with the corrected information.
If you don't see the cancel button, or if you checked out as a guest, we'll still do our best to help. Contact Customer Service by emailing gethelp@calendars.com or calling 800-366-3645 after placing your order, and we'll do everything we can to accommodate your request.
Our automated processes usually fill orders very quickly, so the window for changes or cancellations is short.
How do I track my order?
To track your order or check its status, visit our Track Your Order (https://www.calendars.com/user/order-status) page and enter your order number and billing ZIP code.
For each shipment that goes out, we send an email with the shipment details and tracking information.
What if I received an incomplete order?
No worries! If your order arrived but something is missing, first check whether your order includes preorder items. Visit our Track Your Order (https://www.calendars.com/user/order-status) page and check the shipping status of every item on your order. If the missing items show as shipped but weren't in your package, please contact Customer Service by emailing gethelp@calendars.com or calling 800-366-3645.
What is a preorder?
Calendars.com offers hundreds of items you can order before their official release dates. Each item has a release date, which is the date it's scheduled to arrive at our warehouse. Our suppliers give us these dates, and they can change without notice. To keep you as informed as possible, we update them as soon as a change is shared with us. Check each item's product page for the most up-to-date release date we have.
When will I be charged?
Funds are collected at the time of purchase. This includes preorder items.
What happens if the estimated shipping date changes? Will I be notified?
We will contact you if we are not able to ship your order by October 31. Starting in May, on the 28th of each month, we send a preorder reminder email that includes any updated estimated shipping dates.
At any time, you can choose to keep your order processing or cancel it by contacting Customer Service at gethelp@calendars.com or 800-366-3645.
Get in Touch
Include details like your order number or an address correction so we can help you quickly.
Email us
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Checking on an order?
Enter your order number and billing ZIP code to see where it is.
Track your order at https://www.calendars.com/user/order-status