SHIPPING INFORMATION (US)

Processing Times: Orders with Priority, Express, or Next Day service ship within 1-2 business days. Standard shipping orders with in-stock products ship within 2-5 business days. Preorder items that recently came into stock ship within 2-8 business days. Preorder "ships after" dates are estimates and subject to change.
Standard Shipping
Standard Shipping Processing: 2-5 biz days. Standard Shipping Delivery: 5-10 biz days. Business days are Mon-Fri. *AK, HI, and US Territories do not qualify for shipping promotions.
Type of ItemFirst ItemEach Additional
Standard Shipping rate for Calendars (lower 48, APO/FPO): first item $5.99, each additional item $1.99.
Standard Shipping rate for Calendars (AK/HI, US Territories): first item $9.99, each additional item $4.99.
Standard Shipping rate for Games, Toys, Puzzles & Gifts (lower 48, APO/FPO): first item $9.99, each additional item $1.99.
Standard Shipping rate for Games, Toys, Puzzles & Gifts (AK/HI, US Territories): first item $22.99, each additional item $4.99.
**Orders with dimensions greater than 17 x 17 x 27 cannot ship to PO Boxes, AK, HI, or US Territories.
Priority Shipping
Priority Shipping Processing: 1-2 biz days. Priority Shipping Delivery: 3-4 biz days. Not available to AK, HI, or US Territories. A peak seasonal surcharge of $1.50 has been added to all expedited orders.
Type of ItemFirst ItemEach Additional
Priority Shipping rate for Calendars (lower 48): first item $11.99, each additional item $2.99.
Priority Shipping rate for Games, Toys, Puzzles & Gifts (lower 48): first item $14.99, each additional item $2.99.
**Orders with dimensions greater than 17 x 17 x 27 cannot ship to PO Boxes, AK, HI, or US Territories.
Express Shipping
Express Shipping Processing: 1-2 biz days. Express Shipping Delivery: 2 biz days. Not available to US Territories or APO/FPO addresses.
Type of ItemFirst ItemEach Additional
Express Shipping rate for Calendars (lower 48): first item $16.99, each additional item $2.99.
Express Shipping rate for Calendars (AK/HI): first item $23.99, each additional item $3.99.
Express Shipping rate for Games, Toys, Puzzles & Gifts (lower 48): first item $21.99, each additional item $3.99.
Express Shipping rate for Games, Toys, Puzzles & Gifts (AK/HI): first item $27.99, each additional item $5.99.
**Orders with dimensions greater than 17 x 17 x 27 cannot ship to PO Boxes, AK, HI, or US Territories.
Next Day Shipping
Next Day Shipping Processing: 1-2 biz days. Next Day Shipping Delivery: 1 biz day. Only available within the lower 48 states.
Type of ItemFirst ItemEach Additional
Next Day Shipping rate for Calendars (lower 48): first item $23.99, each additional item $2.99.
Next Day Shipping rate for Games, Toys, Puzzles & Gifts (lower 48): first item $29.99, each additional item $2.99.
**Orders with dimensions greater than 17 x 17 x 27 cannot ship to PO Boxes, AK, HI, or US Territories.
What do you mean by business days?

Business days are considered to be Monday through Friday with the exception of intervening holidays.

For the list of holidays, see the UPS holiday shipping schedule on ups.com.

Can I order now and choose a later shipping date?

We are unable to offer scheduled delayed shipping at this time. The only items that we do not expect to ship out promptly are items on Preorder or Backorder.

Why can't I get free shipping for Alaska, Hawaii, and US Territories?

Orders shipping to Alaska, Hawaii and US Territories cost significantly more than standard US orders and are subject to varying fees depending on carrier. Due to this, we are unable to offer free shipping and must pass along more cost to the customer.

Why am I being charged for a retail delivery fee on my order?

Read about our regulatory and delivery fees on our Sales Tax page at https://www.calendars.com/sales-tax#regulatory.

Can I go directly to UPS-MI to track my package?

Yes! UPS-MI is our shipping consolidator. They pick your package up from us and deliver it to the United States Postal Service for delivery to you.

Click on the link provided in your shipping confirmation email or the link in your account to track your order. If you have your tracking number available, you can track your package on the UPS website (ups.com) at https://www.ups.com/track.

Why do I receive an error when I try to track my package with DHL?

Calendars.com uses UPS-Mail Innovations as our shipping consolidator for USPS packages. Tracking information for orders shipped using Standard or Priority shipping typically updates 24 hours after the item has shipped.

Click on the link provided in your shipping confirmation email or the link in your account to track your order. If you have your tracking number, you can track your package on the UPS website (ups.com) at https://www.ups.com/track. If you attempt to track your package before 24 hours have passed, you may receive an error message indicating your package is not in the system. This does not mean your package has not shipped. Please allow UPS-MI 1 to 2 business days to add your up-to-date tracking information.

Please contact Customer Service (gethelp@calendars.com or 800-366-3645) if you have any other questions about your shipment.

My package only shows that it was scanned in Austin. Why isn't my tracking information updating?

Typically, our shipping partner scans packages twice; once when they pick it up from our Austin, TX facility, and again when the package is delivered to the local postal facility.

Occasionally, packages are scanned at a sorting facility along the way. Please allow 10 business days for Standard Shipping in the U.S. This does not include holidays and weekends. If you need assistance with your order, please contact our Customer Service Team (gethelp@calendars.com or 800-366-3645).

How will my order be packaged?

Every order is packed for safe delivery. Depending on the size and contents of your order, we use padded mailers, cardboard wraps, or boxes to protect your items in transit.

How will my order ship?

Calendars.com uses a variety of carriers to ensure your package arrives by its estimated delivery date. Most orders are sent with Standard Shipping. For faster delivery, with an additional fee, you can upgrade your shipping. The upgrade options depend on destination and may include Priority, Express and Next Day Shipping. To upgrade your shipping, choose the appropriate selection on the Shipping Options page of checkout.

UPSMI, Amazon, UPS and DHL Global mail are some of the carriers that Calendars.com uses.

Do you offer free shipping?

Yes. Free shipping is available on qualifying orders. Check the banner at the top of the site for the current offer, as the threshold varies by season. During the holiday season we run our most generous free shipping promotions on calendar orders. See our Free Shipping Details page at https://www.calendars.com/free-shipping-details for current offers.

What is your return policy?

We offer a 60-day money-back guarantee. Return any item within 60 days in its original condition for a full refund of the product's purchase price, minus original shipping charges and any non-refundable taxes or fees where applicable by law. You may also exchange for an item of equal or lesser value. Customers are responsible for return shipping costs. See our full Return policy at https://www.calendars.com/return-exchanges for details.

How quickly will my order ship?

Standard shipping orders with in-stock products ship within 2-5 business days. Orders with Priority, Express, or Next Day service ship within 1-2 business days. We make every effort to ship Priority and Express orders the same day if ordered before 1:00 pm CT (11:00 am PT), or the next business day if ordered after 1:00 pm CT.

What if my order arrives damaged or incorrect?

Contact our Customer Service team right away at 800-366-3645 or gethelp@calendars.com. Include your order number and a description of the issue. We will get a replacement out to you as quickly as possible. Replacement orders ship with the same priority as new orders.

What are the holiday order cutoff dates for Christmas delivery?

Cutoff dates vary by shipping method and are updated each year. Visit our Holiday Shipping Calendar at https://www.calendars.com/holiday-shipping-calendar for the current cutoff dates to guarantee delivery by December 25.